Service/Newsletter/... cancelation survey
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1.- Introduction
[COMPANY NAME] is interested in learning more about the cause that lead you cancel your inscription to the service/newsletter/...
Provided information will be used to improve our products/services. Your answers will be treated confidentially and we shall not be used for any purpose other than improvement made by our compay.
This survey will take about 5 minutes to complete it.
1.
For how long have you been using the service/newsletter/... of [COMPANY NAME] you have recently canceled?
Less than 6 months
More than 6 months but less than a year
From 1 to 3 years
More than 3 years
2.
How frequently did you use the service/newsletter/...?
Once a week or more
2 or 3 times a month
Onces a month
Less than once a month
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